Terms & Conditions
Last updated: April 2026
Acceptance
By using the Gondilal Saraf website (gondilalsaraf.com) or purchasing from our shop, you agree to these terms and conditions. If you do not agree, please do not use our services.
Products & Pricing
- All gold jewellery is BIS hallmarked with purity certification
- Prices are based on the daily gold/silver rate plus making charges
- Prices displayed on the website are indicative and may vary from in-store rates
- GST (3% on gold value, 5% on making charges) is applicable as per government norms
- Final pricing is confirmed at the time of purchase in-store
Catalogue & Online Enquiries
The product catalogue on our website is for reference and enquiry purposes only. Placing an enquiry via WhatsApp does not constitute a confirmed order. All purchases are finalised in person at our shop after verification of the product.
Intellectual Property
All content on this website — including text, images, designs, logos, and product photographs — is the property of Gondilal Saraf. Reproduction without written permission is prohibited.
Customer Accounts
When you create an account, you are responsible for maintaining the confidentiality of your login credentials. One phone number can have one account. We reserve the right to suspend accounts that violate these terms.
Liability
Gondilal Saraf is not liable for any indirect, incidental, or consequential damages arising from the use of our website. Gold and silver prices fluctuate daily — we are not responsible for price changes between the time of enquiry and purchase.
Governing Law
These terms are governed by the laws of India. Any disputes will be subject to the exclusive jurisdiction of the courts in Banda, Uttar Pradesh.
Contact
Gondilal Saraf, Gular Naka, Banda, UP 210001
Phone: +91 93358 78550 · WhatsApp